PURPOSE
Enhancing passenger comfort by minimizing terminal-wide public address announcements and delivering only essential audio information
The carrier and the handling organization are obliged to provide passengers at the airport with visual and audio information
Easily accommodate changes to airline branding (logos, color schemes), display codeshare flights, and more
Targeted Passenger Information: personalized messaging, business lounge notifications, native-language announcements, zone-specific broadcasts (e.g., security, gates), and coverage of landside areas including forecourts and parking facilities
PAX- Control Special Control — triggers an announcement for paging late passengers.
BRS Integration — triggers an announcement for additional baggage screening.
Key Benefits
Regional language customization
Parking area
Designed for real-time management of audio announcements for a specific flight, enabling agents to broadcast targeted messages within the local boarding gate zone.
Local FIDS control from a specific boarding gate position
"Web agent" functionality
Detailed audit trail for dispute resolution
Enables agents to submit voice announcement requests directly to the central announcer at the click of a button, eliminating the need for telephone or radio communication.
Samples
FIDS displays
Boarding Gate
Master FIDS
Check-in counter
SYSTEM ARCHITECTURE
Statistics
